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We Care |
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There is no ambiguity
as to why OTE's philosophy revolves around it.
The reason simply is `We Care'. A
concept the OTE Group is implementing, developing and
diligently working upon.
`We care'
is an evolution of OTE's service oriented functioning.
It is a part of every business transaction or simply the
service benefits that you get from the company.
Every customer and every prospect
is encapsulated in it. It is something you have to
experience.
The OTE Advantage
The OTE Group's pioneering initiatives in
automotive sales and service present the customer with
an array of benefits.
OTE Group offers
an Extended Mileage Warranty on all our passenger cars
and four-wheel drives offers total peace of mind and
hassle free driving .
Customer Response Cente r:
Your feedback
or suggestions help us improve our service
for your benefit. The Customer Response Center helps you
to resolve any issue related to your car
purchased from OTE or your transactions with the
company at any of its branches or service stations in
the
Sultanate.
CRM Toll Free Number : 80077007.
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24-hours
help line: Anywhere anytime you could face a
vehicle breakdown , however you need not
worry , all you have to do is dial the 24 Hr
Toll free Number : 24605555 and relax until help
arrives.
Several customers of the OTE Group
are benefiting from the Roadside Assistance Programme.
It is just a telephone number that turns into a lifeline
in distress.
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