Oman's first one-stop-shop for
Consumer Electronics and Home appliances. Call it a hyper-mart
or a specialized Electronics and Appliances retail chain,
the fact remains that Souq Technia is the only comprehensive
solution for consumers looking for such products, without
the hassle of visiting the whole town to find the right
product.
  
Souq Technia is
a fully owned and part of OTE (Oman Trading Establishment)
Group of companies operating under the leadership of
Mr. Saad Suhail Bahwan as its Chairman. The company started
in 2002 as Oman’s first real Electronics superstore at
the AL BURJ COMPLEX in SEEB.Now it has 3 outlets other
than this and located at Al Khuwair ( Fahmy Furniture
Building), Salalah (Al Haq Shopping Complex ) and Sohar.
Now it plans to operate a chain of electronics and home
appliances outlets all over Oman including the interior
towns shortly. These outlets focus on retailing multiple
brands of electronics and home appliances (TVs, VCRs,
VCPs, DVDs, Home Theatre & Music Systems, Cameras,
Air-conditioners, Refrigerators, Washing Machines & Dryers,
Coolers & Fans, Vacuum Cleaners, Water Dispensers
and other small electric appliances), kitchen appliances
(Cookers, Freezers, Dish Washers and other small Appliances),
personal care items, Watches and IT products. The value
proposition will be to offer the widest possible range
of products with stress on affordability and pre and
post sale assistance. Souq’s strength lies in offering
the widest selection of best of the brands at most competitive
prices backed by exceptional service, both during and
after sales. It aims to capture a large share of consumer’s
mind and trust. Herein lies the core challenge. It must
lead the market in offering unmatched range and prices
and live up to the customers’ expectations in service.
Souq showrooms
offer a glimpse of a huge and exciting line-up of electronics
and household products on display. On display is a wide
range of brands, over 101 to be precise.Some major brands
available include Panasonic, Sony, Sharp, Samsung, LG,
Nokia, JVC, Aiwa, Toshiba, Philips, Sanyo, and many more.
The list of products and brands keeps expanding. The
focus at these outlets is on well-trained man power,
display systems, and logistics management, which help
Souq Technia reach its destination. A customer friendly
Family Card program has been launched as a comprehensive
customer relationship and loyalty activity. A 24-hour
customer service support program has been put in place.
As an added facility to the customers, there is a United
Finance desk at the showroom to assist customer to apply
and, upon approval get loans to purchase appliances.
It is truly a no hassle, one stop solution and upon sanction,
the customer gets the finance package in the shortest
possible time.
At Souq Technia
customers can be sure of not only getting to see the latest
and widest range of products but also getting counseled
on the relative merits, features, value for money aspects
of different brands.
Encouraged by the
general response to its offering, Souq Technia is all set
to expand and open more strategically located outlets.
Souq Technia could well be Oman’s own response to international
competition.
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