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Parts Operations
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OTE Parts Division has a
strong Network Spanning 18 Locations and with well appointed
Dealer-Network of over 300 dealers spread across the Sultanate
of Oman. |
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A Vibrant and Aggressive qualified
and Well-Trained Professionals in the field of Sales,
Inventory Control, Systems and Logistics is the backbone of
the Parts operations.
- All the parts centers are connected
to centralized environment and accessed on real time basis,
usage of Electronic Parts Catalogues , thus ensuring
consistently quick and efficient service for the customers.
- The
Parts Division has an Integrated
Logistics System
including delivery trucks/vans facilitating daily dispatches
to wide spread parts locations /to customers thus
ensuring Total Customer Satisfaction.
- We carry an Inventory of over
110000 line items with a fulfillment rate of 98% Parts
Availability.
- Technical Support/Assistance in
Parts Stock planning to Institutional Customers.
- Direct
Satellite
Link with principals for quick response to technical and
commercial queries.
- Round the clock dedicated Parts
advisor on GSM 99352980 to assist customer’s queries /
requirements.
- Periodical Training
to Parts Team are conducted for Continuous Improvement of
the skills facilitating they stay several
notches ahead of the competition .
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